Privacy Policy
Effective Date: March 1st, 2023
This Privacy Policy details how CopperWaveHouse (we, our, or us) collects, uses, and discloses information through copperwavehouse.site and any other related services and products we provide (collectively, the Services).
Collection of Information
We collect information that you provide directly to us such as when you order, register, make a purchase, communicate with us via contact forms or phone (+44 20 7946 0958), or when you participate in our promotions. The types of information may include your name, email address, phone number, postal address (WC2E 9HA, United Kingdom, London, 43 Bedford Street, Westminster), payment information, and other details that you choose to provide.
We automatically collect certain information when you visit, use, or navigate our Services, such as your IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
Use of Information
The information we collect may be used for various purposes:
- To provide, maintain, improve, and promote our products and services.
- To process your transactions and send you related information, including confirmations, receipts, and user experience surveys.
- To communicate with you about products, services, and promotional offers.
- To respond to your inquiries and provide customer service.
- To monitor and analyze trends, usage, and activities in connection with our Services.
Sharing of Information
We do not share your personal information with third parties except as described in this Privacy Policy or in connection with the Services. We may share information with:
- Third-party vendors and service providers that perform services on our behalf, as needed to carry out their work for us, which may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Other users when you voluntarily share information on the Services or in public forums.
- As required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, including disclosure to authorized third-party auditors, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies to collect or receive information about your use of our Services and elsewhere on the internet and use that information to provide measurement services and target ads.
Your Choices
You may have the right to opt-out of certain uses of your information or to request the deletion or modification of your information. If you have any questions about your information, please contact us via phone at +44 20 7946 0958.
Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you of the changes through the Services or through others means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at +44 20 7946 0958.